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Warranty & Repairs

All questions about Warranty & Repairs are answered here.

  • Does Troverie replace watch batteries?

    The average life of a quartz watch battery is1 to 3 years and should be replaced quickly when the watch stops working.  We are delighted to locate a Troverie authorized dealer close to you that can he...

  • Does Troverie sell extra bracelet links or other watch parts?

    While we do not sell watch accessories, and we don’t carry watch parts or extra links as part of our selling inventory, we are happy to give you resources to find them elsewhere.  Should you have any ...

  • What is Troverie’s warranty policy?

    All watches purchased at Troverie are accompanied by that brand’s standard Manufacturer's Warranty.  During the warranty period, if the client is able to present the valid warranty certificate, any ma...

  • What if my watch cannot be repaired?

    In the event that repairs by authorized persons made under warranty are improper or insufficient in restoring the normal conditions of the watch, the watch may be replaced with a watch of identical or...

  • What is not covered under the Manufacturer's Warranty?

    The life of the battery Normal wear and tear and aging (e.g. scratched crystal; alteration of the color and/or material of non-metallic straps and chains, such as leather, textile, rubber; peeling of ...

  • If I need my watch repaired, should I contact the local jeweler or Troverie?

    At Troverie we strive to provide our customers with dedicated and timely client care. As such, we are always here to help.  Should you have any questions or concerns about initiating a repair under yo...